Privacy Policy
Effective : January 2024
Welcome to www.yobus.in Bus Ticket Booking Website. The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to www.yobus.in and the terms “You” /”Your” / “Yourself” refer to the users. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. By using our service, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you and www.yobus.in (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and us and your use of the website.
Information Collection and Use
Website
We collect several different types of information for various purposes to provide and improve our service to you.
Cookies
Our website uses cookies to enhance your experience. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
User Information
Personal Information
To provide our services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and email address. It may be any of all of the following below:
- Your Name
- Email Address
- Sex
- Age
- PIN code
- Credit card or debit card details
- Medical records and history
- Sexual orientation
- Biometric information
- Password etc., and / or your occupation, interests, and the like.
- PAN / Aadhaar Card Number for verification of Identity for ticket booking
The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.. All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
Transaction Details
We may collect information about your transactions with us, including the details of your bookings and payments.
Location Data Usage:
Our app collects and uses location data to provide accurate bus search results, nearby boarding points, and real-time tracking.
Links to Other Sites
Information Sharing
- When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
- We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
Information Security
Grievance Redressal
If you have any concerns or complaints regarding the processing of your personal information, please contact our Grievance Officer:
To,
Grievance Officer
14/1, SLN Complex
Madiwala, Bangalore
Karnataka. India
Email : support@yobus.in
We will respond to your concerns promptly and in accordance with applicable laws.
Legal Obligations
Changes to This Privacy Policy
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@yobus.in. By using our service, you agree to the terms outlined in this Privacy Policy.